Privacy policy

Effective Date: 20-9-2025

Qabila respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us on social media.

1. Information We Collect

We may collect the following information when you use our services:

  • Personal Information: Name, email address, phone number, shipping and billing address.

  • Payment Information: Payment details (processed securely through third-party payment gateways; we do not store full payment card details).

  • Usage Data: Information about how you browse and interact with our website or social media pages.

  • Cookies & Tracking Data: To improve your browsing experience, personalize ads, and analyze website traffic.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders.

  • Communicating with you regarding purchases, promotions, or customer support.

  • Improving our products, website, and customer experience.

  • Complying with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary to:

  • Process payments securely.

  • Deliver products via shipping and courier services.

  • Provide marketing and advertising services (such as social media platforms).

  • Comply with applicable laws or respond to legal requests.

4. Data Security

We implement appropriate technical and organizational measures to protect your information. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request details about how your data is used.

To exercise these rights, please contact us.

6. Cookies

Our website uses cookies to improve functionality, enhance user experience, and support marketing campaigns. You can control cookies through your browser settings.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”